Privacy Policy

1. Information We Collect

T's Hot Pot LLC, an Alaska Limited Liability Company, collects information you provide directly to us, such as:

• Name, email address, phone number, and delivery address
• Order details, preferences, and special requests
• Payment information (processed securely through third-party providers)
• Communication records and customer service interactions
• Photos or inspiration images you share for custom orders

2. How We Use Your Information

T's Hot Pot LLC uses your information to:

• Process and fulfill your custom bakery orders
• Communicate about your orders, including confirmations and updates
• Send invoices and Customer Policy Agreement Contracts
• Coordinate pickup and delivery arrangements
• Provide customer support and respond to inquiries
• Improve our products and services
• Comply with legal obligations under Alaska state law

3. Information Sharing

T's Hot Pot LLC does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With payment processors to handle transactions securely
• With shipping carriers for delivery services
• When required by law or to protect our legal rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our Customer Policy Agreement Contract.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications
• Request information about how we use your data

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Alaska State Law Compliance

As an Alaska-based LLC, we comply with applicable Alaska state privacy laws and regulations. This policy is governed by Alaska state law.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

11. Changes to This Policy

T's Hot Pot LLC may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.